Shipping & Returns

Blind Box Rules

  • Blind Box refers to the type of packaging that keeps the collectable toy as a mystery until it is opened. Blind boxes typically come in series that shows a collection; some figurines are rarer to find than others, these are referred to as "secret", "hidden" or "chase" figures.

  • A whole box contains 12 not-repeated figures. If there is a secret figure in the box, one basic figure will be randomly replaced by it.

Shipping Policy

  • All orders are shipped within 1 working day (24 Hrs) after placing your order, If orders are received before 1pm they are dispatched on the same working day.

  • Orders that are placed over the weekend (Sat & Sun), These orders will be shipped on the next available working day (i.e Mon) 

  • Bank Holidays will affect the shipment of orders over these special weekend periods and will be shipped on the next available working day (i.e Tues).

  • The Customer will be provided with a tracking number once the order has been shipped.

Refund Cancellation Policy

  • Return items within 5days of receipt.  Sealed packaging can be returned only if unopened. Blind box items can be returned only if unopened. Shipping costs are non-refundable.

  • Should you wish to cancel or change your order before dispatch please get in touch immediately to advise, this will be without charge. After dispatch you will be asked to pay the return postage. All names, address, email and payment information is encrypted and kept private without any being passed to third parties.

  • Please contact our customer services team for any enquiries regarding your order at info@mogic.co.uk 

PAYMENT  METHODS

    Credit / Debit Cards

    Offline Payments